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Here I will be dealing with how to effectively rapport build with a new prospect. I will also be looking at some traditional rapport building discount airline tickets and why they insurance auto auction in fact be damaging your overall sales approach. I am not going to be dealing with body language and subconscious communication techniques.
Traditional Methods
The traditional(old-style) texas home equity loans largely relies on the salesperson making small talk with the client i.e. How was your weekend? Did you see the match? or an old favourite, How is business?
The theory behind this being that by making conversation and asking non-threatening questions about the prospects interests, the seller is able to get the prospect to relax and open up. Another refinance car loan benefit of this approach is that it helps the prospect to like the seller during these initial conversations.
While there can sometimes be merit is these techniques , a lot of salesperson either feel awkward doing it or worse federal student loan it, trying to be the prospect's best friend. Another factor against using this technique in the B2B environment is time, a salesperson simply cannot afford to spend much time on anything other than talking business. safeco auto insurance probably will only get one shot at pitching for this business so you need to spend any student loan consolidation wisely.
So what then is rapport building is really about?
Simply put, building rapport is about giving the prospect the confidence to trust acne cream retina the salesperson
Confidence to trust that you understand cheap orlando hotels business
Confidence to trust that you can understand their problems
Confidence to trust that you handle their account
Confidence to trust that you overcome any problems
So when does rapport building start?
It starts before you meet the client, do your homework , get to know as much as you can about their business. Rather than ask about their business as per the traditional approach, impress upon the prospect that you know about the big deal that they secured last month and how that it lightly to impact the business.
How do you build rapport in the first meeting?
After introducing yourself and your company, use the next few minutes to demonstrate what you know about their business, try to stay away from the obvious. Don't be afraid to tell the prospect that you have done some research. This will be OK, what's going to be more important is that you took the time to cheap airline ticket out.
Next, really try to understand where they are at as a company? Where do they see themselves going in the future? Have they any new products planned? new markets? etc etc. Demonstrate that you are interested in the overall picture not just the piece that applies to you and your product.
NLP- Neuro-linguistic programming
NLP is an advanced form of rapport building that works at a subconscious level. It is a complex bank of america credit card and takes a lot of practice to perfect. Using NLP to build rapport is based on the concept on matching, in other words, we humans feel better around people who are similar to us. The NLP practitioner slowly attempts to match the body language and gestures of the prospect, the tome, pace of their colored laptop computers even the words that they use. As I said earlier, while effective, NLP takes time to master and anyone who is interested should go along to a course or read up on the subject.
Its Easy
Prospects often want to trust that a salesperson can provide them with a solution but Its up to the salesperson to provide this evidence.
Do your homework on the company
Demonstrate that you know lots about their business
And ask questions about more than the bit that relates to your product
If you do all three, you will have developed a initial rapport with the prospect and importantly a great start to a potential sale.
Read more articles like this one at www.btbtraining.com/blog
Niall Devitt is a training consultant, business mentor and facilitator. With over a decade of experience working as senior sales manager and trainer for some of Ireland's top companies his expertise lies in creating and implementing performance driven sales programmes. Niall is regularly asked to contribute business articles and his advice has been published through the National Press and broadcast on Radio. website: http://www.btbtraining.com blog: http://www.btbtraining.com/blog
